Terms & Conditions

CUSTOMS AND VALUE-ADDED TAX (VAT)

When purchasing at GersteinART, the price does not include customs or VAT. In the rare case of being charged with such fees, please note that it is the responsibility of the buyer to release the fee. If you are facing any query regarding these fees, do not hesitate to contact us at custservice@gersteinart.com and we will do our best to assist you.

 

RETURNS POLICY

If you receive a damaged product you will either be given a replacement of the same product or receive a refund. You have the option to return new, unopened items within 35 days of delivery for a refund. For assistance of queries regarding exchanges, cancellations and refunds, please send us en email to custservice@gersteinart.com

 

GENERAL

You must be 18 or over to make purchases at GersteinART.
GersteinART reserves the right to make changes in our policies at any time. All updates regarding terms and conditions will be posted on this page.

 

PRIVACY

Your privacy is important to us. Any information that you submit on our website, is strictly used by GersteinART. Under no circumstances will we share any personal information to a third party. Gersteinart.com uses the latest security technologies and protocols to ensure our customers a safe purchase on the site.  Your personal credit card information is not stored in any way. SSL certificate was issued and validated by Network Solutions.