Terms & Conditions

Customs, Duties, and VAT (Important)

Orders shipped from Israel may be subject to import duties, taxes, and handling fees depending on your country. These charges are not included in the price of the artwork or shipping.

This applies to many destinations, including the United States, Canada, and countries across Europe.

• United States:
  As of August 7, 2025, U.S. Customs applies a 15% tariff on packages originating from Israel.
  Example: A $100 order may incur $15 in duties, plus a DHL handling fee.
• Canada and Europe:
  Orders may be subject to import duties and/or VAT, based on local regulations.

All such charges are collected separately by DHL before or at delivery. You will receive an email from DHL with payment instructions. Delivery will not proceed until these fees are paid.

These charges are determined by your local authorities and are the responsibility of the buyer.

General

Welcome to GersteinART, your destination for original artwork by David Gerstein. By purchasing from us, you agree to the following terms, which are designed to ensure a smooth transaction from our studio in Israel to your home.

Returns Policy

We stand behind the quality of every piece. If your item arrives damaged, we will offer a replacement or refund.

We accept returns of new, unopened items within 35 days of delivery. For assistance with returns, exchanges, or cancellations, contact: info@gersteinart.com

Eligibility

You must be 18 years or older to make a purchase.

Policy Changes

We may update these terms periodically. Changes will be reflected on this page.

Privacy and Security

Your personal information is used only to process your order and is not shared with third parties. Transactions are secured using SSL encryption. Payment details are processed securely and are not stored on our servers.

Legal Notices

All transactions are governed by the laws of Israel. Any disputes will be handled exclusively in Israeli courts.